Information For Landlords

If you are a landlord looking for a dedicated letting agency to manage your rental property, give Heale Property Management a call. We focus on offering a highly personal, first class service to all of our clients with flexible packages to meet your needs. Not only can we help you to find a tenant, but we can also offer management packages that offer a range of services including property inspections and maintenance.

Our dedicated lettings team, with their local market knowledge and expertise, are here to take away the hassles associated with letting a property.

Call us today! We have tenants already waiting for suitable properties and we also put your property online with the UK's largest property portals.

Our Packages


Letting your property can be an easy and simple procedure, when you have the right managing agent taking care of everything on your behalf. Listed below are some of the services you will receive from Heale Property Management Ltd.
Our packages explained:Let OnlyManaged
A free, no obligation rental valuation
Advertisement of the property on all major property portals
Inc. Rightmove, Zoopla & other suitable forms of advertisement.
All viewings accompanied
Tenancy negotiations, between all parties
Full Credit Checks for all applicants (including Guarantors, if required)
As well as obtaining necessary references.Right to Rent Checks, for all applicants
Arrange Tenancy Set Up
All required certificates (Gas Safety, Electrical, Energy Performance Certificates & Legionella Risk Assessments) will be assessed on your behalf, and instructed if you are not in possession of them, at your request.
A thorough property inventory*, including photographs, will be carried out at the property before the tenants take up occupancy. This enables all parties to establish exactly the condition of the property on occupation & this will be used again at the end of the tenancy to establish changes.
Assured Shorthold Tenancy Agreements & all other necessary documentation to support the tenancy will be drawn up, and signed by all parties prior to occupation.
A minimum of the first month's rent (or an agreed figure) will be collected, in cleared funds prior to the tenancy start date as well as the agreed deposit sum.
A check in at the property will be performed by Heale Property Management with the tenants, at which time meter readings will be taken and the Inventory & check in report will be signed by the tenants.
The deposit will be registered and submitted to ‘Deposit Protection Service’ (DPS) within the required time frame and the required Prescribed Information Relating to Tenancy Deposit document will be issued to the tenants.
For 'Let Only' services, the Landlords must register with a suitable deposit protection scheme and service the agents their individual ID details. The deposit will be registered and then transferred to the Landlords own chosen scheme account.
Utility suppliers (Gas, Electric, Water, Sewerage & Council Tax) will be contacted by phone, email or letter to inform them of the change in occupancy along with the meter readings, enabling them to contact the new occupants to set up accounts.
Rent Guarantee Insurances can be offered to landlords (if required).
Further policy information & costs can be given on request.
Rent Collection & Arrears Assistance
Property inspections at regular intervals
All tenant contact is made directly to us; ensuring your tenancy is hassle free. In regards to repairs or maintenance problems that arise, we will contact you and act on your instructions, liaising with workmen/contractors & tenants to rectify the situation.
At the end of each fixed term period of the tenancy, we can re-issue new tenancy agreements on your behalf at your request for peace of mind. *
Continue to keep your certificates renewed or liaise with you to have them renewed.
We will continue to keep the deposit registered with the Deposit Protection Service (DPS) on your behalf FREE of charge throughout the term of the tenancy.
If you wish to terminate the tenancy, we will assist with issuing the necessary notices & documentation being served on the tenants.
We will liaise with all parties to assist with any legal proceedings that may ever occur.
Any claims that arise through your Rent Guarantee Insurance (if applicable) will be dealt with by us, we will supply all necessary documentation to the insurance company and work alongside them on your behalf throughout the proceedings. We will also appear on your behalf, alongside legal representation at court hearings.
At the time a tenancy comes to an end we will carry out a check-out procedure at the property and using the Inventory from the beginning of the tenancy report the final condition found. At this time final meter readings will be taken.
Utility suppliers will be informed to close the accounts & revert them back into the landlord’s details.
We will liaise and process the safe return of the deposit to your departing tenants via the Deposit Protection Service (DPS).
We will carry out any negotiations of deductions that may arise in regards to the deposit and if left unresolved we will liaise and supply any relevant documentation/evidence on your behalf to the Deposit Protection Service (DPS) throughout the dispute resolution service.
* Charges may Apply


Arrangement/Setup Fee£300.00
Management FeeApprox. 7% of the monthly rent (+VAT), dependant on the achieved monthly rent (TBC on instruction)
Inventory Charge£0
Rent Review£0
Notice/Section Fee£0
Renewal Fee£75.00
For Landlords with multiple properties, we will look to introduce rate REDUCTIONS.


Arrangement/Setup Fee£400.00
Inventory Charge£100.00 approx
Rent Review£100.00
Renewal Fee£100.00
Notice/Section Fee£50.00
All supporting Documents£TBC
All services can be tailor made to suit your requirements.
If you have any queries or wish to discuss these packages further, please do not hesitate to contact our team at Heale Property Management who will be more than happy to assist.


Energy Performance Certificate (from £65.00)

An Energy Performance Certificate is required for properties when constructed, sold or let. The Energy Performance Certificate provides details on the energy performance of the property and what you can do to improve it and by law must meet a minimum 'E' rating.

Landlords will need to give tenants an Energy Performance Certificate before completion/start of the tenancy.

A new Energy Performance Certificate is required every 10 years.

Gas Safety Certificate (from £50.00)

If there are any gas appliances at the property you will need to comply with the Gas Regulations. The appliances will have to be checked by an engineer registered with the Gas Safe Register, who will give you a certificate. The check must be done before the tenants go in and annually thereafter, and the tenants must be given a copy of the certificate. Further information can be obtained from your local Health & Safety Executive.

Electric Full Condition Report (1-3 Bed) approx £195.00 (4 bed) approx £245.00

In line with fire safety recommendations

Although it is not a general legal requirement at present, you are liable to ensure your property is safe, which includes your electrics; therefore, you should get the electrical wiring regularly checked, as you will be held responsible if it is found to be defective.

It is recommended electrics are checked prior to each new tenancy.

It is a legal requirement that you sufficient, working smoke detectors, with a minimum of one detector on each floor and carbon monoxide detectors in any high-risk rooms (where gas appliances are located)
It is the landlord's responsibility to ensure the property has adequate buildings insurances in place. We highly recommend landlords include some contents insurance and malicious damage covers.

Protecting Rental Income


Even the most carefully vetted tenants can still have problems. Circumstances change. They could suddenly lose a job, or have a problem that stops them earning. If they don’t have reserves of cash to call on, it’s highly likely that your rent payment may not arrive. Perhaps you can stand it for a week or two, but what if it drags on? What if they keep making promises, but the situation fails to improve? It’s your income that’s affected.

If you’ve got a mortgage on the property you still have to pay that, and your bills. You stillhave to keep the wolf from your own front door.

Rent protection insurance can really help. It’s comforting to know that even though there are some things you can’t control, they don’t have to ruin your finances.

Protection Insurance covers
100% of rental income if the tenant fails to pay
An unlimited period of arrears up to a total of £50,000
The cost of eviction (because it might come to that)
Legal expenses up to £50,000
50% of rent paid for a further two months post eviction
We think you’ll agree that’s comprehensive cover, and we think you’ll be pleasantly surprised by how little it costs to protect your income stream.
Terms to suit all tenancies
Providing the tenants have passed one of our Complete or Fast Track References, you are able to take advantage of a rent protection policy for either 6 months or 12 months to match the length of the assured shorthold tenancy being offered.


Tenants Fee Act 2019 - Guidance for Landlords & Agents
The Property Ombudsman - Code of Practice